Jul 13 2011
Yesterday it seems the whole internet blew up angry at the announcement that Netflix made. Today, there seemed to be a large counter action to that with Netflix sympathizers.
The whole Netflix community seems to be divided between “Netflix is money grubbing bastards” and “hey, who gives a fuck, it’s still a good deal”. I fall somewhere in between and I think a lot of people who fell under the former group are actually people who likely have a similar view to mine, but feel the need to overreact since it’s the internet.
Any one who knows me or has read this blog knows I’m into movies. I’m not quite a hardcore movie buff, but I’m definitely enjoy my movies. Over the years, I contemplated getting a netflix subscription but never pulled the trigger until they started the streaming service. I just don’t have the time to watch the movies on the dvd service. I also had concern over how much I could watch due to using the postal service as a delivery system.
The reality is I will go through spans, like now, where I’ve had Soylent Green sitting on my desk for a month. Summer is tough. And since I’m in a smaller metro area, I don’t have a distribution center in my city which means the turn around for disks is likely 4 days. Theoretically on a good month, I would get like 6 movies a month. Realistically on a good month, it’s 4 if I watch them within a day which really doesn’t make it worth it. That was worth the $2 for me. It probably isn’t worth the $8 for me.
Essentially it means I’m being priced out of this service. I’m losing something I had and enjoyed but have to say no since netflix’s decision has made this unavailable to me. It’s frustrating to lose something you have.
On the other side of this, the streaming is awesome. We got rid of our cable before we started with netflix and streaming has really made it so that very few members of the household miss it. Since we can stream 2 connections at a time, we likely stream somewhere between 20-30 hours a week. Absolutely and easily worth $8 a month.
If netflix had decided to increase streaming by $4, I would have said “Still worth it”. For me, they could have raised that $4, and raised the dvd combo by $2 and I would stay with both. At that point, $4 would be reasonable for dvd service and, as I stated, I don’t mind paying for a service that we get a ton of usage out of. That would have been the extra $6 I’m facing now and still be able to have my dvd service that I will sorely miss. I think the decisions they are making are really going to hurt their subscription numbers more than they anticipated.
I understand netflix is doing this in response to their own rising costs and they want to make money. I understand that, but as a consumer, I shouldn’t have to concern myself with their costs. It’s their responsibility to find a way to make money and this is how they have decided to accomplish that. Should people have reacted the way they did with anger? No. But I can definitely understand the frustration of being priced out of a service that you have been enjoying and would like to keep.